–These are forms of commercial transactions
-B2C selling products directly to consumers (products or services for personal use)
-B2B selling products or services to other businesses. (products or services for use in their companies)
-B2C, consumers who buy products from you pay the same price as other consumers.
– B2B, price may vary by customer (negotiate)
-B2C transactions, consumers select products and pay for them
-B2B transactions require a more complex business system
-Customers select products, place an order and arrange delivery
– Don’t pay at the time of the order, but receive an invoice which they settle within agreed payment terms
B2C E-commerce Processes (Electronic Commerce)
– process for selling products directly to consumers from a website
B2B E-commerce Processes
-Normally require a more complex business system
-The system must be capable of accepting orders in different formats such as email, documents or electronic orders
B2B Commerce Infrastructure
-More advanced
-Offer groups of products customized to different customers
-system selects the appropriate products to display when a customer logs in
More information on: https://smallbusiness.chron.com/differences-between-b2c-b2b-business-systems-39922.html